Business Process Improvement
We are seeking an experienced Black Belt in Enterprise Business Process Improvement who will drive initiatives that enhance efficiency, improve customer experience and streamline operations
Our client provides sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management and fine art storage, handling and logistics.
As a key member of the Enterprise Excellence team, you will lead a portfolio of improvement projects using Lean, Six Sigma, DMAIC, Agile and structured problem-solving methodologies. Your efforts will optimize critical processes, establish best practices and leverage automation, aligning with the strategic priorities of our client`s company.
Key Responsibilities:
- Identify, standardize and automate high-impact processes across GBS, ensuring alignment with enterprise goals and customer experience standards. Leverage best practices to create a cohesive, unified approach to operational excellence.
- Develop a portfolio of improvement projects that drive tangible cost savings, process efficiencies and customer satisfaction. Establish clear criteria for prioritizing initiatives based on business value, securing stakeholder buy-in for seamless execution.
- Apply Lean, Six Sigma, Agile and other methodologies to streamline end-to-end processes. Conduct root cause analysis and deploy process control techniques to improve operational efficiency, quality and compliance across global teams.
- Collaborate closely with Global Process Owners to drive enhancements across critical GBS functions, aligning process improvements with broader business goals. Facilitate cross-functional workshops to foster collaboration and implement impactful changes.
- Train and coach teams on continuous improvement principles, embedding a culture of operational excellence. Support change management efforts by establishing a framework for sustainable adoption and scaling best practices across the organization.
- Establish and monitor key performance indicators (KPIs) for each project to track progress and measure results. Develop visual management tools and dashboards to provide transparent, real-time insights into process health and project impact, ensuring alignment with GBS leadership goals.
Education:
- Bachelor’s degree required, preferably in Engineering; Six Sigma Black Belt or Master Black Belt certification is required.
- Advanced degree, such as an MBA, is a plus.
Experience:
- 10 years of experience leading large-scale Six Sigma and Lean initiatives within global, cross-functional environments.
- Proven success in process mapping, standardization and performance monitoring, particularly in high-impact business functions.
- Strong experience in data analytics, KPI benchmarking and statistical modeling to support fact-based decision-making and insights.
- Department
- Management
- Remote status
- Fully Remote

About Sales Consulting
Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise: recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the ever-changing landscape of the business environment.
Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.
Building long-term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.
Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.
Business Process Improvement
We are seeking an experienced Black Belt in Enterprise Business Process Improvement who will drive initiatives that enhance efficiency, improve customer experience and streamline operations
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