HR Service Delivery Associate with German
Are you passionate about HR and fluent in German? If so, we have the ideal role for you!
We usually respond within three days
Responsibilities:
- Solve situations related to policies and holders, clients, third-party providers, collaborators, and queries with the help of specific HR procedures;
- Ensure the accuracy of the documents processed according to the norms and objectives set by the direct manager;
- Update processes and procedures reflecting the acknowledged changes;
- Develops good client relationships and raises in time the risks related to client management satisfaction;
- Subject to regular local supervision of progress against results;
- Proactively performing preventive quality controls and taking corrective actions when errors occur.
HR Service Delivery is a process under Talent & HR and consists in managing, providing support or interacting with the specific sub-processes, including: benefits, health, pension, payroll, onboarding management, etc.
Qualifications:
- Good knowledge of German and English, B2 level;
- Nice to have previous experience in HR/Payroll/Administration;
- Negotiation skills;
- Bachelor's degree;
- Good communication skills, oriented and analytical skills;
- Confident, positive, hardworking, highly motivated and able to learn.
- Department
- BPO/SSC
- Locations
- Brașov, Bucharest
- Remote status
- Hybrid
About Sales Consulting
As a leading provider of Human Resources consulting services in Transylvania, we deliver regional coverage and specialized expertise across four core areas: recruitment and selection, personnel leasing, assessment centers and HR consultancy. With a strong and consistent presence on the Romanian market, we continue to consolidate our position through a strategic commitment to continuous improvement and alignment with evolving business needs.
Our success is founded on the professionalism of our services, the multidisciplinary capabilities of our consulting team, and the long-standing partnerships we maintain with clients who rely on our support in navigating complex HR challenges.
We collaborate with organizations across a broad range of industries, including IT&C, automotive, outsourcing, pharmaceutical, banking, FMCG and others, building sustainable, long-term relationships that contribute to their organizational growth.
Guided by the principles of client orientation, teamwork, flexibility, excellence, dedication, and responsibility, we remain focused on delivering measurable value and consistently high-quality services to our partners.