This website uses cookies to ensure you get the best experience.

Sales Consulting and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, that is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor
Sales Consulting career site
BPO/SSC · Bucharest

Customer Service Representative with German

Explore an outstanding opportunity within a leading global company, specializing in outsourcing and customer experience services.

We usually respond within three days

Responsibilities:

  • Handle inbound customer inquiries via phone, including product advice, order support, technical troubleshooting, and limited sales;
    • Process and manage warranty claims via phone and email;
    • Accurately log call-related data into our systems;
    • Collaborate with overseas teams to enhance product development, customer guidance, and service quality.

Requirements:

  • Fluent in German(C1) and English(B2) - both written and spoken.
  • Strong communication skills and customer-centric approach.
  • Ability to handle a variety of customer inquiries and provide timely, accurate solutions.
  • Familiarity with the travel industry and reservation platforms is a plus.
  • Flexibility to adapt to a dynamic work environment.
Department
BPO/SSC
Role
Customer Service Representative
Locations
Bucharest
Picture of Denisa Ghyorky
Contact Denisa Ghyorky HR Consultant

About Sales Consulting


Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise: recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the ever-changing landscape of the business environment.

Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.

Building long-term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.

Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.

Founded in 1998
Coworkers 130
Turnover 6M
BPO/SSC · Bucharest

Customer Service Representative with German

Explore an outstanding opportunity within a leading global company, specializing in outsourcing and customer experience services.

Loading application form