SAP Key User - ARIBA/GIS
You’ll be part of a dynamic, international environment, helping to drive operational excellence across regions.
Are you passionate about process optimization, digital tools and enabling others to work smarter? We’re looking for a SAP Key User who will act as a central point of expertise. You’ll support our growing teams in mastering their platforms while ensuring full process compliance, effective onboarding, and continuous improvement.
Your Key Responsibilities
User Support & Training
- Guide and support end users in either SAP Ariba or GIS platforms.
- Provide onboarding for new team members and ensure effective knowledge transfer.
- Organize training sessions and keep training materials & documentation up to date.
- Be the first point of contact for user questions and troubleshooting.
Process Alignment & Compliance
- Ensure consistent application of procurement and process standards across teams.
- Support teams in difficult situations or process escalations.
- Communicate process changes and ensure their adoption.
Process Expertise & Communication
- Act as a liaison between end users and Business Process Owners/Experts.
- Participate in the Key User Community and share relevant updates.
- Raise system issues or enhancement requests via tools such as ServiceNow (SNOW).
Continuous Improvement
- Monitor platform usage and identify areas for process optimization or automation.
- Contribute ideas for reducing cycle time, enhancing user experience, or increasing cost savings.
- Stay updated on SAP system changes and promote best practices.
- Department
- Procurement
- Locations
- Cluj-Napoca
- Remote status
- Hybrid

Colleagues
About Sales Consulting
Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise: recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the ever-changing landscape of the business environment.
Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.
Building long-term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.
Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.