Our client digitizes its customers' processes and products and supports them in their IT transformations along the entire value chain. As a digitization pioneer in mobility and manufacturing, the company transfers its expertise to different industries and is the premium partner for thought leaders on their way to a Better Tomorrow. Furthermore, the company serves more than 300 customers worldwide: leading corporations and innovative medium-sized companies. It provides both operative and strategic consulting together with proven IT and technology expertise and specific industry knowledge. As OneTeam, our client operates internationally, with headquarters in Germany and subsidiaries in the USA, UK, Romania, and China.

TASKS

• Collaborate closely with Business Development and Account Management teams to understand client challenges and design tailored ServiceNow-based solutions that address specific business needs
• Lead client-facing discovery workshops, technical deep dives, and product demo sessions to explore and validate solution approaches
• Design solution architectures, high-level technical designs, and implementation roadmaps that align with customer requirements and strategic objectives
• Develop compelling technical content for proposals, RFIs/RFPs, and Proofs of Concept to support the pre-sales process
• Provide expert guidance on ServiceNow platform capabilities, best practices, and integration strategies to ensure scalable and future-proof solutions
• Stay current with the evolving ServiceNow product roadmap and incorporate new features and innovations into client solution strategies
• Create and maintain reusable demo environments, industry-specific accelerators, and other technical assets to streamline delivery and enhance client engagement

QUALIFICATIONS

• You have 3 - 5+ years of hands-on experience with the ServiceNow platform in consulting, architecture, or pre-sales roles
• You are passionate about designing impactful ServiceNow solutions that improve enterprise workflows, drive efficiency, and create real business value
• You bring certified expertise and certified knowledge of key ServiceNow modules such as ITSM, CSM, HRSD, or App Engine - ideally holding Certified Implementation Specialist or Architect credentials
• You excel at translating complex business processes into scalable ServiceNow workflows and technical designs, and you’re experienced working in enterprise environments or with leading ServiceNow partners
• A ServiceNow Certified Technical Architect (CTA) certification is required (or should be actively pursued); a Certified Master Architect (CMA) certification is considered a strong plus
• Your working method is defined by excellent communication and stakeholder management skills
• You are confident speaking both the language of IT and business, enabling you to guide clients effectively from initial discovery to final delivery with clarity and confidence