Customer Support with German
Join a leading business process solutions provider that leverages German language expertise to review, analyze, and action reported online content.
The main purpose of the Customer Support Specialist with German role is to review, analyze, and take action on reported online content. You will be part of a growing multilingual team and will be working alongside internal teams for a leading online multinational company.
Responsibilities:
· Review and process incoming privacy requests through online tools;
· Evaluate validity of each request;
· Continually educate about changes to policies and protocols;
· Address complex privacy cases and regulatory inquiries;
· Maintain a high level of quality and achieve weekly productivity deliverables;
· Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness.
Qualifications:
· Fluency in English and German;
· Graduate Degree/ Law degree will be given preference, but not a must;
· Able to prioritize, organize and manage time efficiently;
· Ability to visualize, articulate, conceptualize and solve problems;
· Make sensible decisions to deliver the highest quality results while paying strict attention to details.
- Department
- BPO/SSC
- Locations
- Bucharest
About Sales Consulting
As a leading provider of Human Resources consulting services in Transylvania, we deliver regional coverage and specialized expertise across four core areas: recruitment and selection, personnel leasing, assessment centers and HR consultancy. With a strong and consistent presence on the Romanian market, we continue to consolidate our position through a strategic commitment to continuous improvement and alignment with evolving business needs.
Our success is founded on the professionalism of our services, the multidisciplinary capabilities of our consulting team, and the long-standing partnerships we maintain with clients who rely on our support in navigating complex HR challenges.
We collaborate with organizations across a broad range of industries, including IT&C, automotive, outsourcing, pharmaceutical, banking, FMCG and others, building sustainable, long-term relationships that contribute to their organizational growth.
Guided by the principles of client orientation, teamwork, flexibility, excellence, dedication, and responsibility, we remain focused on delivering measurable value and consistently high-quality services to our partners.