IT Support Engineer
Looking for an IT Support Engineer to troubleshoot complex systems, collaborate with R&D, and keep global networks secure.
We usually respond within three days
About the Role:
As an IT Support Engineer you are responsible for supporting our internal IT environment, customer systems, and the connectivity between them. You act as the highest escalation point for complex technical issues and work closely with R&D and international customers.
Role description:
• Resolve complex issues related to camera systems, VPNs, and Windows environments
• Perform root cause analysis and implement long-term solutions
• Manage and support infrastructure (Microsoft/Linux servers, VMware, Kubernetes, Azure/365)
• Maintain and optimize networks (firewalls, routers, VPNs)
• Support product integrations and improve system scalability
• Collaborate with R&D and other (senior) engineers
•Communicate effectively with international customers
Requirements:
• English skills -advanced
• 4+ years in technical support or systems engineering
• Strong knowledge of Windows, networking (TCP/IP, DNS, firewalls), and VPNs
• Experience with VMware and basic Linux; Kubernetes is a plus
• Familiarity with video surveillance systems is a plus
• Strong troubleshooting and analytical skills
Nice to Have:
• Certifications (CCNA, MCSA/MCSE, Network+/Security+)
• Scripting skills (PowerShell, Python)
- Department
- IT
- Role
- Infrastructure
- Locations
- Cluj-Napoca
About Sales Consulting
As a leading provider of Human Resources consulting services in Transylvania, we deliver regional coverage and specialized expertise across four core areas: recruitment and selection, personnel leasing, assessment centers and HR consultancy. With a strong and consistent presence on the Romanian market, we continue to consolidate our position through a strategic commitment to continuous improvement and alignment with evolving business needs.
Our success is founded on the professionalism of our services, the multidisciplinary capabilities of our consulting team, and the long-standing partnerships we maintain with clients who rely on our support in navigating complex HR challenges.
We collaborate with organizations across a broad range of industries, including IT&C, automotive, outsourcing, pharmaceutical, banking, FMCG and others, building sustainable, long-term relationships that contribute to their organizational growth.
Guided by the principles of client orientation, teamwork, flexibility, excellence, dedication, and responsibility, we remain focused on delivering measurable value and consistently high-quality services to our partners.