Customer Care Executive with French
Join a leading business process solutions company that leverages industry expertise to drive impact through integrated services.
We usually respond within a day
Requirements:
- High school or Bachelor's degree;
- Fluency in spoken and written - French (B2/C1) and English (B2)
- Previous experience - around 2 years in a similar role
- PC skills, with knowledge of Microsoft Office, MS Excel & Word
- Very good communication skills
Responsibilities:
- The main responsibility of this role is to manage requests for bookings for B2B French customers
- Processing bookings using client specific applications and any other systems/tools
- Communicating with client through phone, chat or email
- Sending confirmations/vouchers to the concerned departments/client
- Updating the systems with relevant information
Benefits:
- Bonuses
- Private medical insurance
- Lunch tickets
- Full-time and indefinite employment contract
- Free professional and continuous training Building a career within a multinational team
- Department
- BPO/SSC
- Locations
- Cluj-Napoca
- Remote status
- Hybrid
About Sales Consulting
As a leading provider of Human Resources consulting services in Transylvania, we deliver regional coverage and specialized expertise across four core areas: recruitment and selection, personnel leasing, assessment centers and HR consultancy. With a strong and consistent presence on the Romanian market, we continue to consolidate our position through a strategic commitment to continuous improvement and alignment with evolving business needs.
Our success is founded on the professionalism of our services, the multidisciplinary capabilities of our consulting team, and the long-standing partnerships we maintain with clients who rely on our support in navigating complex HR challenges.
We collaborate with organizations across a broad range of industries, including IT&C, automotive, outsourcing, pharmaceutical, banking, FMCG and others, building sustainable, long-term relationships that contribute to their organizational growth.
Guided by the principles of client orientation, teamwork, flexibility, excellence, dedication, and responsibility, we remain focused on delivering measurable value and consistently high-quality services to our partners.