Customer Data Analyst
Join a global leader in sustainable climate technologies, ensuring accurate customer data, pricing excellence, and data-driven decisions across all markets.
Key Responsibilities
Maintain customer master data across ERP and business systems.
Create, update, validate, and inactivate customer records in accordance with company policies.
Ensure data accuracy, completeness, and consistency across systems and regions.
Perform regular data quality reviews and identify opportunities for data cleansing.
Support customer onboarding processes and verify required documentation.
Collaborate with Sales, Finance, Customer Service, Credit, Tax, Compliance, and IT teams to resolve data issues.
Ensure compliance with internal controls, audit requirements, and data governance standards.
Analyze master data trends and provide recommendations for process improvements.
Support system implementations, integrations, migrations, and testing activities related to customer data.
Provide input into the development of master data procedures, work instructions, and training materials.
Monitor and resolve master data tickets within agreed service level agreements (SLAs).
Education & Job-Related Skills
Bachelor’s degree
Excellent verbal and written communication skills
Professional, courteous, and tactful approach
Ability to work effectively in a global corporate environment
Advanced English proficiency; additional languages are an advantage
Proactive, adaptable, and eager to learn and develop new skills
- Department
- BPO/SSC
- Location
- Cluj-Napoca
- Remote status
- Fully Remote
About Sales Consulting
As a leading provider of Human Resources consulting services in Transylvania, we deliver regional coverage and specialized expertise across four core areas: recruitment and selection, personnel leasing, assessment centers and HR consultancy. With a strong and consistent presence on the Romanian market, we continue to consolidate our position through a strategic commitment to continuous improvement and alignment with evolving business needs.
Our success is founded on the professionalism of our services, the multidisciplinary capabilities of our consulting team, and the long-standing partnerships we maintain with clients who rely on our support in navigating complex HR challenges.
We collaborate with organizations across a broad range of industries, including IT&C, automotive, outsourcing, pharmaceutical, banking, FMCG and others, building sustainable, long-term relationships that contribute to their organizational growth.
Guided by the principles of client orientation, teamwork, flexibility, excellence, dedication, and responsibility, we remain focused on delivering measurable value and consistently high-quality services to our partners.