This person will contribute to the growth of the company's turnover and will coordinate the technical team, so that the results are continuously increasing.

Role description:

• Leadership and Vision: Provide leadership and set a clear direction for the organization. Align the team with the company's values, strategic objectives. Establish G&Os;
• Operational Oversight: Oversee day-to-day operations to ensure the efficient delivery of services. Implement and improve operational processes for optimal performance;
• Financial Management: Own divisional P&L. Develop and manage budgets to ensure financial sustainability. Monitor financial performance and implement cost-effective measures;
• Team Leadership: Recruit, train, and lead a high-performing team. Foster a positive and collaborative workplace culture;
• Client Relationship Management: Build and maintain strong relationships with clients or customers. Address client concerns and ensure high levels of satisfaction;
• Quality Assurance: Establish and monitor quality assurance processes to ensure service excellence. Implement continuous improvement initiatives;
• Sales and Business Development: Contribute to sales and business development efforts to drive revenue growth. Identify and pursue new business opportunities;
• Risk Management: Identify and mitigate operational and business risks. Develop and implement risk management strategies;
• Compliance and Regulatory Affairs: Ensure that the organization complies with relevant laws, regulations, and industry standards;
• Communication and Reporting: Communicate effectively with internal and external stakeholders. Provide regular reports to CEO and BOA;
• Performance Metrics and KPIs: Establish key performance indicators (KPIs) and metrics to measure organizational performance. Use data-driven insights to make informed decisions;
• Technology and Innovation: Stay abreast of technological advancements relevant to the service industry. Explore opportunities for innovation and efficiency;
• Supply Chain and Vendor Management: Manage relationships with suppliers and vendors. Drive savings;
• Employee Development and Training: Support the professional development of employees;
• Conflict Resolution: Address conflicts within the organization promptly and effectively. Foster a positive and collaborative work environment;
• Succession Planning: Identify and develop talent within the organization. Implement succession planning strategies for key positions;
• Ethical Leadership: Uphold ethical standards and promote a culture of integrity.

Qualifications:

• Completed master's degree in a technical field/ business, NBA is nice to have;
• Proven experience with a technical background in the following fields: electrical/installations, automation, electromechanics;
• Experience in team building, implementation of new processes, with peripheral knowledge in finance, sales and marketing;