Customer Support with German
A company with innovation at its core, committed to supporting the individual development of every team member by consistently investing in their knowledge and skills.
We usually respond within three days
YOUR TASKS AND RESPONSIBILITIES:
• Provide IT support on our systems to customers
• Prioritize tickets and solve (complex) technical questions or malfunctions
• Remote work on our product (Watch-it Core)
• Working closely with our audit center in Cluj (Romania) and colleagues in Netherlands and Germany
WHAT DO WE EXPECT FROM YOU:
- University diploma
- Good to excellent English language skills
- Good to excellent German language skills
- Excellent Computing skills
- a Technical mindset with solutions for troubleshooting
- soft skills like critical observation, teamwork, communication, problem solving are a plus
- Department
- BPO/SSC
- Locations
- Cluj-Napoca
About Sales Consulting
Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise: recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the ever-changing landscape of the business environment.
Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.
Building long-term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.
Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.